Because most of our products are handmade and personalized, returns are accepted only if your item arrives damaged or defective.
If that happens, please contact us with photos, and we’ll send a refund:
Apply for a refund if any items you ordered arrive damaged.
Apply for a refund if your package is indicated as “lost in transit” on its tracking details.
If your package isn’t delivered within 35 days after shipment, you can apply for a refund.
Our goal is to make every customer’s holiday a happy one — guaranteed.
